Home Affairs in SA has really changed for the better! I was dreading having to redo my passport BUT what an effortless process! 1. Made online booking 2. Arrived at Richard’s Bay (KZN) HA office at 9am and was out by 09h45 on Monday 6 July. 3. Received Text Tuesday 14 July that it was ready for collection. 4. Made appointment for collection on Tuesday for the Thursday (as we were away) 5. Arrived to collect at my appointment time and was in and out with my new passport writhing 10mins! Massive thanks to RHB Home Affairs - you guys rock!